Clients

Our objective at Trigon Group is that each of our engagements result in customer delight. In order to achieve this level of satisfaction we apply our broad and deep cross-organizational experience to fully understanding and addressing our clients' business needs. The approach we use is straightforward and agile, aiming to make it easier for our clients to conduct business, while improving their profitability and self-sufficiency.

"My experience with The Trigon Group has been excellent. They understand salesforce.com best practices and how to apply those best practices to our specific business requirements through both business process and technical solutions. The Trigon Group added value from day one of their engagement with Omniture. Their expertise continues to be a key component to our world class CRM operations."

- Patrick Durham, VP of Worldwide Sales Operations, Omniture

"Trigon's expertise with Salesforce, agile methodology and their understanding of the needs of the cross-functional organization and workflow had us poised to quickly roll out new solutions and make a positive impact internally and to our customers. Trigon Group is clearly one of the most focused and talented group of individuals I have met in my career."

- Dave Leibow, VP of Professional Services, Mercado

"The depth and breadth of practical experience the Trigon Group brings to bear is impressive. Their skill sets and creative solutions have benefited all aspects of the customer success experience at Five9. From pre-sales, to provisioning, to on-boarding and implementation, all the way through to the post-sales customer support elements of case management and self-service portal. Trigon truly has a 360 degree view of the customer, and the knowledge and expertise to deliver on-time and within budget."

- Marissa Ramsey, VP of Customer Success, Five9

"Managing Marketing campaigns effectively requires accurate and timely metrics throughout the campaign lifecycle for targeting, messaging, lead scoring, and ROI purposes. Trigon Group understands my specific business needs, and produces actionable results by extending base Salesforce functionality associated with campaign management and reporting. Sample extensions include scoring at the Lead and Contact level, as well as time-stamped campaign member history, allowing clients to take targeted actions resulting in shorter sales cycles and increased marketing ROI."

- Tricia Reilly, Principal Consultant, Bluebird Marketing LLC